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problem recording groups

Posted: Thu Aug 06, 2020 8:38 am
by JosechuPuerta
Hello friends, a question
When I record groups the same thing always happens to me, group 1 is not recorded correctly, that is, when I have finished recording the groups, when recovering them, in group 1 I have the channels that I recorded in group 2, in group 2 I have the that I recorded on 3, etc. And the channels I recorded on 1 are not in any group.
So far I have solved it by recording a group 1 without channels and, from there, recording the rest of the groups that I need, so that later I have them as I want, but I suppose that is a fudge and there must be a correct way of do what.
Can anybody help me?

Greetings and thanks for your attention.
Josechu Puerta

Posted: Fri Aug 07, 2020 11:47 am
by admin
Please post which software version you are using along with your Mac operating system version. Also, please include the steps you are using to record a group. If necessary, you can e-mail the file you are having trouble with and we can take a look.

Claude Heintz Design is currently closed until August 12th but we will get back to you if you e-mail.